Gaya APA
Cortada, James W.. (1993).
TQM for sales and marketing management .
New York:
McGraw Hill.
Gaya Chicago
Cortada, James W..
TQM for sales and marketing management.
New York:
McGraw Hill,
1993.
Text.
Gaya MLA
Cortada, James W..
TQM for sales and marketing management.
New York:
McGraw Hill,
1993.
Text.
Gaya Turabian
Cortada, James W..
TQM for sales and marketing management.
New York:
McGraw Hill,
1993.
Print.