Gaya APA

Michelli, Joseph A.. (2014). Leading the starbucks way : 5 principles for connecting with your customers, your products, and your people . New York: McGraw Hill Education.

Gaya Chicago

Michelli, Joseph A.. Leading the starbucks way : 5 principles for connecting with your customers, your products, and your people. New York: McGraw Hill Education, 2014. Text.

Gaya MLA

Michelli, Joseph A.. Leading the starbucks way : 5 principles for connecting with your customers, your products, and your people. New York: McGraw Hill Education, 2014. Text.

Gaya Turabian

Michelli, Joseph A.. Leading the starbucks way : 5 principles for connecting with your customers, your products, and your people. New York: McGraw Hill Education, 2014. Print.