Gaya APA

Silverman, George. (2011). The secrets of word - of - mouth marketing (2nd ed). New York: Amacom.

Gaya Chicago

Silverman, George. The secrets of word - of - mouth marketing. 2nd ed New York: Amacom, 2011. Text.

Gaya MLA

Silverman, George. The secrets of word - of - mouth marketing. 2nd ed New York: Amacom, 2011. Text.

Gaya Turabian

Silverman, George. The secrets of word - of - mouth marketing. 2nd ed New York: Amacom, 2011. Print.