Gaya APA
Tjiptono, Fandy, Chandra, Gregorius. (2019).
Service, quality dan customer satisfaction (Ed. 5).
Yogyakarta:
Andi.
Gaya Chicago
Tjiptono, Fandy, Chandra, Gregorius.
Service, quality dan customer satisfaction.
Ed. 5
Yogyakarta:
Andi,
2019.
Text.
Gaya MLA
Tjiptono, Fandy, Chandra, Gregorius.
Service, quality dan customer satisfaction.
Ed. 5
Yogyakarta:
Andi,
2019.
Text.
Gaya Turabian
Tjiptono, Fandy, Chandra, Gregorius.
Service, quality dan customer satisfaction.
Ed. 5
Yogyakarta:
Andi,
2019.
Print.