Bibliografi : D1 - D6
Judul asli : "Total Quality Control"
No Inv.: 444/P/Perp/92/1c
No Inv.: 3619/P/99/1c
No Inv.: 104180-104184/P/Perp/06/5c
No Inv.: 2327/Perp/89/1c~1410/S/Perp/96/1c~82465/S/02/1c
Judul asli : "What is Total Quality Control"
No Inv.: 3126-3130/P/Perp/95/5c~7772-7776/P/Perp/95/5c~4254-4255/P/Perp/97/2c
No Inv.: 3581-3582/P/Perp/95/2c