Penelitian untuk menganalisis pelayanan pengurusan tanah adat di Kota Sorong Pelayanan pengurusan tanah dilaksanakan di Kantor Pertanahan Kota. Penelitian ini menggunakan pendekatan deskriptif analisa, tehnik pengumpulan data dengan menggunakan wawancara, observasi dan dokumentasi. Hasil penelitian menunjukkan bahwa pelayanan pengurusan tanah pada Kantor Pertanahan Kota Sorong dilaksanakan dengan sistem loket. Adapun aparat pada Kantor Pertanahan dalam memberikan pelayanan kepada masyarakat telah menunjukkan transparansi dalam pelayanan, namun dalam hal profesionalisme menunjukkan belum optimalnya implementasi standar operasional aparat dalam memberikan pelayanan kepada masyarakat. Aparat pelayanan di Kantor Pertanahan telah memberikan kemudahaan dalam pengurusan tanah kepada masyarakat. Sehingga, segala problematika dalam pelayanan pengurusan tanah adat di Kota Sorong menjadi lebih mudah dipahami.
Kata Kunci: Pelayanan Publik, Tanah Adat, Kota Sorong.

Research to analyze the service of customary land management in Sorong City. Land administration services are carried out at the City Land Office. This research uses descriptive approach of analysis, data collection technique by using interview, observation and documentation. The results showed that the service of land management at the Land Office of Sorong City was implemented by the counter system. The apparatus at the Land Office in providing services to the community has shown transparency in the service, but in terms of professionalism shows not optimal officer in providing services to the community. The service officers in the Land Affairs Office have provided facilities in the management of land to the community. However, in terms of professionalism, the apparatus shows not yet optimal in service.
Keywords: Public Service, Customary Land, Sorong City.