Bibliografi : hlm. 267-268 No Inv.: 136027/SM/Perp/13/1c~140803/SM/Perp/14/1c
Bibliografi : hlm. 180
Bibliografi : hlm. 199-204
No Inv.: 128598/PH/Perp/10/1c~135143/SM/Perp/13/1c
No Inv.: 106873-106875/S/Perp/06/3c~109020/S/Perp/06/1c
Judul asli : "Hearing the Voice of the Market : Competition Advantage through Creative Use of Market Information"
Bibliografi : hlm. 203-204
Termasuk bibliografi
No Inv.: 41-50/P/Perp/97/10c