Gaya APA
Blattber, Robert C., Getz, Gary, Thomas, Jacquelyn S.. (2001).
Customer equity : Building and managing relationships as valuable assets .
Boston, MA:
Harvard Business Scholls.
Gaya Chicago
Blattber, Robert C., Getz, Gary, Thomas, Jacquelyn S..
Customer equity : Building and managing relationships as valuable assets.
Boston, MA:
Harvard Business Scholls,
2001.
Text.
Gaya MLA
Blattber, Robert C., Getz, Gary, Thomas, Jacquelyn S..
Customer equity : Building and managing relationships as valuable assets.
Boston, MA:
Harvard Business Scholls,
2001.
Text.
Gaya Turabian
Blattber, Robert C., Getz, Gary, Thomas, Jacquelyn S..
Customer equity : Building and managing relationships as valuable assets.
Boston, MA:
Harvard Business Scholls,
2001.
Print.