Gaya APA

Blattber, Robert C., Getz, Gary, Thomas, Jacquelyn S.. (2001). Customer equity : Building and managing relationships as valuable assets . Boston, MA: Harvard Business Scholls.

Gaya Chicago

Blattber, Robert C., Getz, Gary, Thomas, Jacquelyn S.. Customer equity : Building and managing relationships as valuable assets. Boston, MA: Harvard Business Scholls, 2001. Text.

Gaya MLA

Blattber, Robert C., Getz, Gary, Thomas, Jacquelyn S.. Customer equity : Building and managing relationships as valuable assets. Boston, MA: Harvard Business Scholls, 2001. Text.

Gaya Turabian

Blattber, Robert C., Getz, Gary, Thomas, Jacquelyn S.. Customer equity : Building and managing relationships as valuable assets. Boston, MA: Harvard Business Scholls, 2001. Print.