Gaya APA

Focazio, Martin T.. (2001). The e-factor : building a 24/7, customer-centric, electronic business for the internet age . New York: Amacom.

Gaya Chicago

Focazio, Martin T.. The e-factor : building a 24/7, customer-centric, electronic business for the internet age. New York: Amacom, 2001. Text.

Gaya MLA

Focazio, Martin T.. The e-factor : building a 24/7, customer-centric, electronic business for the internet age. New York: Amacom, 2001. Text.

Gaya Turabian

Focazio, Martin T.. The e-factor : building a 24/7, customer-centric, electronic business for the internet age. New York: Amacom, 2001. Print.