Gaya APA
Buttle, Francis, Wahyudi, Setiyono, Setyorini, Yuyut, Basuki, Indro. (2007).
Customer relationship management : concepts and tools .
New York:
Elsevier.
Gaya Chicago
Buttle, Francis, Wahyudi, Setiyono, Setyorini, Yuyut, Basuki, Indro.
Customer relationship management : concepts and tools.
New York:
Elsevier,
2007.
Text.
Gaya MLA
Buttle, Francis, Wahyudi, Setiyono, Setyorini, Yuyut, Basuki, Indro.
Customer relationship management : concepts and tools.
New York:
Elsevier,
2007.
Text.
Gaya Turabian
Buttle, Francis, Wahyudi, Setiyono, Setyorini, Yuyut, Basuki, Indro.
Customer relationship management : concepts and tools.
New York:
Elsevier,
2007.
Print.