Gaya APA
Cholil, Mohammad, Soenarno, Adi. (2014).
Complain topedia : the art of complaint handling .
Yogyakarta:
Andi.
Gaya Chicago
Cholil, Mohammad, Soenarno, Adi.
Complain topedia : the art of complaint handling.
Yogyakarta:
Andi,
2014.
Text.
Gaya MLA
Cholil, Mohammad, Soenarno, Adi.
Complain topedia : the art of complaint handling.
Yogyakarta:
Andi,
2014.
Text.
Gaya Turabian
Cholil, Mohammad, Soenarno, Adi.
Complain topedia : the art of complaint handling.
Yogyakarta:
Andi,
2014.
Print.