Gaya APA

Robbins, S, P. (1996). Organizational behavior : concepts, controversies, applications (7th ed). Englewood Cliffs, NJ: Prentice Hall.

Gaya MLA

Robbins, Stephen, P.. "Organizational behavior : concepts, controversies, applications". 7th ed Englewood Cliffs, NJ: Prentice Hall, 1996. Text.