Gaya APA
Andersen, B., Fagerhaug, T. (2000).
Root cause analysis : simplified tools and techniques .
Milwaukee, WI:
ASQ Quality Press.
Gaya MLA
Andersen, Bjorn., Fagerhaug, Tom.
"Root cause analysis : simplified tools and techniques".
Milwaukee, WI:
ASQ Quality Press,
2000.
Text.