Gaya APA

Koening, M, D., Srikantaiah, T, K. ([s.a.]). Knowledge management lessons learned what works and what doesn`t . New Delhi: Ess Ess Publications.

Gaya MLA

Koening, Michael, D.., Srikantaiah, T., Kanti. "Knowledge management lessons learned what works and what doesn`t". New Delhi: Ess Ess Publications, [s.a.]. Text.