Gaya APA

Srikantaiah, T, K., Koening, M, D. ([s.a.]). Knowledge management lessons learned what works and what doesn`t . New Delhi: Ess Ess Publications.

Gaya MLA

Srikantaiah, T., Kanti., Koening, Michael, D.. "Knowledge management lessons learned what works and what doesn`t". New Delhi: Ess Ess Publications, [s.a.]. Text.