Gaya APA

O'Fallon, M, J., Rutherford, D, G. (2011). Hotel management and operations (5th ed). New Jersey: John Wiley and Sons.

Gaya MLA

O'Fallon, Michael, J.., Rutherford, Denney, G.. "Hotel management and operations". 5th ed New Jersey: John Wiley and Sons, 2011. Text.