Gaya APA

Keen, P, G. (1995). Every manager's guide to information technology : a glossary of key terms and concepts for today's business leader (2nd ed). Boston, MA: Harvard Business School.

Gaya MLA

Keen, Peter, G.W.. "Every manager's guide to information technology : a glossary of key terms and concepts for today's business leader". 2nd ed Boston, MA: Harvard Business School, 1995. Text.