Gaya APA

Bressler, S, E., Grantham, C, E. (2000). Communities of commerce : building internet business communities to accelerate growth, minimize risk, and increase customer loyalty . America: McGraw-Hill.

Gaya MLA

Bressler, Stacey, E.., Grantham, Charles, E.. "Communities of commerce : building internet business communities to accelerate growth, minimize risk, and increase customer loyalty". America: McGraw-Hill, 2000. Text.