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RINGKASAN Jennifer M. George, Gareth R. Jones mengatakan ketika seseorang dapat bernegosiasi dengan baik dan tepat akan mempengaruhi kinerja kerjanya, “rather, they need to help the parties understand that negotiation should result in a win-win situation in which all parties benefit. Negotiation is an important tool manager use to resolve conflict in ways that lead to cooperation and performa…
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