Bibliografi : lembar 80-83
RINGKASAN Gary Yukl mengatakan sebagai berikut, “Referent power is usually greater for someone who is friendly, attractive, charming and trustworthy. some specific ways to acquire and maintain referent power are summarized in table 7-6. referent power is increased by showing concern for the needs and feelings of others, demonstrating trust and respect and treating people fairly”. Keku…