RINGKASAN Steven L. Mcshane, Mary Ann Von Glionw mengatakan, “there are almost as many ways to build organizational loyality. But the following list is mos prominent are: justice and support, shared values, trust, organizational comprehension and employee involvement”. Dengan kata lain banyak cara membangun loyalist terhadap organisasi, tetapi yang paling menonjol adalah, keadilan dan duku…