Due to budget cuts, libraries need to rely more on student employees than ever before. The College of New Jersey’s R. Barbara Gitenstein Library has been strategically creating a training program for our new student employees in interlibrary loan (ILL). This paper explains the drivers for including student staff in ILL workflows, a theory applied to training the student staff Cognitive Load T…
Continuing vocational education and training (CVET) can support technical and digital developments. At the same time, company-based training increases employability in the face of technical rationalization. Multiple studies show that the highly qualified undertake further training more often than the less qualified. This increases their educational and employment inequality. However, it is uncl…